These FAQ’s will help you during your Payoneer’s onboarding process to get approved as quickly as possible.
Documents
Company Verification Documents
Please pull certificate of incorporation from Companies House and upload to Payoneer portal.
Company Address Verification
Please pull certificate of incorporation from Companies House and upload to Payoneer portal.
UBO Questionnaire
Please complete all information for UBO’s in the business holding 25% or more in shares.
If the company does not have 4 UBO’s, please leave additional UBO Q’s blank.
UBO ID
Please upload photograph of passport or driver’s license, ensuring full ID is shown, with no glare/distortion of image.
Ensure that this image is uploaded as a JPG photograph. PDF scans cannot be accepted. PDF scans converted to JPG cannot be accepted.
Business Details Questionnaire
Please complete details required.
URL
Please enter the URL of your website/web store/marketplace store.
Executive Manager ID and Questionnaire
Do not complete unless the individual managing the account is different person to the UBO of the business.
If a different person, please complete this section in the same way as UBO section.
Bank Statement
Please upload a photograph of a recent bank statement (from within the last 3 months).
Please ensure that address, full bank details and transactions are shown in photograph.
If any additional information is requested, you will be notified via email. Please complete this as soon as the request is made.
Review
Please ensure all documents are uploaded correctly as above.
Once these documents have been uploaded correctly, please email launchese@payoneer.com stating that you have uploaded the relevant documentation and that you are waiting for your account to be reviewed. One of the team will then review your account for you and the account will be opened within 1-2 business days.
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