Frequently Asked Questions about Paypal Card

Modified on Mon, 15 Jul, 2019 at 4:18 PM

How do I activate my card?

Go to www.PayPal.com/ActivateCard. Log into your account and select Activate PayPal Business Debit Mastercard. You'll need to provide expiry date of your card. 


How do I activate my cash back benefit?

The 1% cash back benefit can be activated during the card activation process or afterward by clicking here.


Is there any cost to activate my cash back benefit?

No. If you haven't done so previously, just select the “Activate cash back” link that will be highlighted during the card activation process. As soon as you do, you'll begin earning unlimited 1% cash back on eligible purchases that will be automatically deposited to your PayPal balance once each month.


What types of purchases qualify to earn cash back?

Eligible purchases include, but are not limited to, purchases processed as a credit transaction. PIN-based transactions do not qualify. Please see Cardholder Agreement for complete cash back details.


Are there any fees for using the debit card?

Fees that may apply include: $1.50 ATM Domestic & International Withdrawal, $3.00 Over the Counter Withdrawal and a 1% Foreign Transaction Fee. For complete details, please see the Cardholder Agreement. View Cardholder Agreement


Does the card protect me from fraudulent charges?

PayPal Business Debit Mastercard Cardholders automatically receive the Mastercard Zero Liability Policy for any unauthorized charges.* The Mastercard Zero Liability Policy backs your card from unauthorized charges*. For details view the Mastercard Guide to Benefits.

*Conditions and exceptions apply, see Cardholder Agreement


Does my PayPal account need a minimum balance?

No. You can use the card to spend your PayPal balance everywhere Mastercard is accepted.


How do I set up a backup funding source?

Log into your PayPal account and select PayPal Business Debit Mastercard. Next, select Backup: Edit and follow the instructions to Set up or change my backup payment method.


For more; https://www.paypal.com/us/webapps/mpp/activate-debit-card

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